Privacy Policy

Effective Date: 18 July 2025
Last Updated: 18 July 2025

1. Who We Are

This Privacy Policy explains how Sublime Dash – Unipessoal Lda, trading as LusiHome Portugal Relocation Services (“LusiHome”, “we”, “us”), processes personal data collected via https://lusihome-portugal.com (the “Website”).

Data Controller:
Sublime Dash – Unipessoal Lda
VAT No: 518761924
Rua Luís de Pina 25A, 2740-092 Oeiras, Portugal
Email: info@lusihome-portugal.com

We may collect personal data when you:

  • Submit contact or consultation forms

  • Book a consultation

  • Communicate with us via email, Zoom, WhatsApp or telephone

Data may include:

  • Full name

  • Email address

  • Telephone number

  • Country of residence

  • Family situation

  • Visa and relocation-related information

  • Communication preferences

Purpose:

  • Respond to enquiries

  • Schedule and deliver consultations

  • Develop tailored relocation strategies

  • Process payments

  • Comply with legal obligations

Legal basis:

  • Contractual necessity

  • Consent

  • Legal obligation

  • Legitimate interest

We do not sell your personal data.

We may share data with:

  • Service providers (hosting, email, video conferencing platforms such as Zoom, messaging services such as WhatsApp, payment processors)

  • Professional partners (immigration lawyers, tax advisors, property consultants) with your consent

  • Public authorities when legally required

All third parties are contractually bound to ensure data protection.

We retain data:

  • For the duration necessary to provide services

  • Up to 2 years after last interaction (consultation cases)

  • As required for tax or legal compliance

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact:
📧 info@lusihome-portugal.com

You may also lodge a complaint with the Portuguese Data Protection Authority (CNPD).

Some data may be processed outside the European Economic Area (e.g., via Zoom or WhatsApp). We ensure appropriate safeguards are in place.

We implement appropriate technical and organisational measures to protect your personal data.

Our services are not directed at individuals under 16 years of age. We do not knowingly collect children’s data without parental consent.

We may update this Privacy Policy periodically. The latest version will always be available on our website.

For privacy-related enquiries:

📧 info@lusihome-portugal.com